Health Security
The protocols and health measures designed by Corporación Quiport guarantee the health security of passenger operations at Quito International Airport. These are based on the main guidelines issued by the World Health Organization, International Civil Aviation Organization, Ministry of Public Health of Ecuador, Municipality of the Metropolitan District of Quito and Airports Council International.
We ask passengers to take into account the recommendations to take their flight in the most efficient and safe way:
- Check in online to avoid processes and save time at the terminal.
- Please arrive at the airport four hours in advance for international flights and two hours for domestic flights.
- Avoid wearing metal objects to expedite the security screening process. If you are carrying coins, keys or any metallic object, please put it in your hand luggage.
- If you arrived well in advance for your flight or wish to receive a passenger arriving in the city, remember that you can wait comfortably at the Quito Airport Center, which has multiple services and all health security measures.
- Only passengers with a confirmed flight who present a boarding pass or flight ticket may enter the terminal. The entry of family members or companions is prohibited.
- Air tickets are not sold at the airport, so it is useless to go to the airport to buy a ticket. Buy your flight through the websites of airlines and travel agencies.
Quito Mariscal Sucre International Airport, in its efforts to protect the safety of customers and employees when it resumes commercial operations, is implementing the measures ordered by the authorities as well as other good practices which are being carried out in the industry internationally.
PROCESS FOR DEPARTING PASSENGERS
Control access to the flows within the buildings, implementing the following monitoring:
- Only admit passengers who present their boarding pass, reservation or flight ticket.
- Body temperature checks, based on the protocol established by the Ministry of Public Health (MSP), using thermal cameras and/or non-contact thermometers.
- Is recommended the use of personal protective equipment (mask).
- Elimination of manual inspections in airport security processes.
Reduced capacity in public areas and departure lounges, in compliance with social distancing rules.
Provision of alcohol-based hand sanitizer throughout all passenger processes (check-in, security screening-trays, passport control, departure lounges, jet bridges, buses, restrooms, etc.).
Cleaning and disinfection of all passenger transit areas. Disinfection will be carried out at the required frequency depending on the volume of flights and people traffic.
PROCESS FOR ARRIVING PASSENGERS
Verification of arriving passengers:
- Body temperature checks, based on the protocol established by the Ministry of Public Health, using thermal cameras and/or non-contact thermometers.
- Mandatory use of shoe sanitizer mats to disinfect the soles of shoes and baggage wheels to minimize contamination of surfaces.
- Is recommended the use of personal protective equipment (mask).
- Present the passenger health declaration.
Provision of alcohol-based hand sanitizer throughout all passenger processes (passport control, baggage claim halls, customs, jet bridges, buses, restrooms, etc.).
Cleaning and disinfection of all passenger transit areas. Disinfection will be carried out at the required frequency depending on the volume of flights and people traffic.
Organization of the flow of passengers exiting towards different modes of transport.
PROTOCOLS DETERMINED BY THE NATIONAL COE FOR INTERNATIONAL ARRIVAL PASSENGERS
The National Emergency Operations Committee (COE) resolved to approve the following protocols for entering Ecuador from abroad, which will come into effect at 00:01 on February 11, 2022:
Entering continental Ecuador through air borders.
- Any person who enters mainland Ecuador by international air travel must present a mandatory Traveler’s Digital Declaration of Health. digitally when boarding the airline. It is available at the following link: https://declaracionsalud-viajero.msp.gob.ec/, if the platform is not available, you can submit the physical form. It is worth mentioning that travelers who fill out the digital form no longer need to present the form at the point of entry to the Ministry of Health.
- Every passenger who enters the country, over 3 years of age, must present a completed vaccination card with QR code or the vaccination certificate against COVID-19 with at least 14 days of validity after completing the dosage, or the negative result of an RT-PCR test taken up to 72 hours prior to boarding to Ecuador. Any passenger under 3 years old will not present these requirements.
- In the event that the passenger has symptoms compatible with COVID-19, they must report it by calling 171 of the Ministry of Public Health for follow-up and management.
- Ecuadorian passengers who were UNADMITTED in other countries and who return to Ecuador need not present an RT-PCR test, however, the Ministry of Public Health will carry out a rapid antigen test upon arrival in the country .
- All passengers arriving in Ecuador must report to the Ministry of Public Health the presence or absence of symptoms suggestive of COVID-19, as well as in their direct contacts by any means of communication.
- All passengers who, upon arrival in Ecuador, present symptoms related to COVID-19, (fever, cough, general malaise, loss of smell, loss of taste, among others) regardless of the result of their RT-PCR test, will be evaluated by the personnel of the Ministry of Public Health prior to entering the migration area.
- If it is determined that it is a “suspected case”, a rapid antigen test (nasopharyngeal swab) will be carried out. If the result is positive, the passenger must perform ten (10) days of isolation after the date of sample collection in their domicile or in any place of lodging of election and cost of the traveler. For contact tracing, the passenger must report the people he or she had been in contact with. This information must be included in the Traveler’s Health Declaration. In the event that the rapid antigen test is negative, the passenger is not obliged to isolate, but must report symptoms suggestive of COVID-19.
CONDITIONS FOR ENTERING THE PROVINCE OF GALAPAGOS
Every person, regardless of their migratory category, must comply with the following when entering the province of Galapagos:
Foreign tourists, national tourists and/or residents in Galapagos:
- All travelers over 3 years of age must present a vaccination certificate with a QR code or a valid COVID-19 vaccination card valid for at least 14 days after completing the scheme, or the negative result of an RT-PCR test carried out up to 72 hours prior to shipment to the province of Galapagos. All passengers under 3 years of age will not have these requirements.
Additionally, for the entry of national or foreign tourists, the transit control card issued by the Governing Council of the Special Regime of Galapagos will be requested.
COMMERCIAL PREMISES PROCESS INSIDE THE TERMINALS
Each business premises at the Quito International Airport is obliged to:
- Establish the respective capacity of your facility based on the guideline used for terminals and passenger flow areas, for which you will implement:
- Signage for waiting points (separate circles complying with the established distances).
- Signage for corridors for the movement of people between access areas and waiting points.
- Signage of restricted seats.
- Provide alcohol for disinfection of the users of its establishments.
- Perform routine cleaning and disinfection of areas.
- Provide the established personal protective equipment to the people who work on the premises.
Corporación Quiport, through its Commercial and EHS&SR departments, will monitor compliance with these processes in commercial premises.
PROTOCOL FOR ENTRY OF AIRPORT PERSONNEL
- Access control to the flows within the passenger terminal, for which the following will be monitored:
- Only accredited collaborators will be able to access the building (presenting the TCA or credential of the company that operates in the terminal).
- Body temperature control, based on the protocol established by the Ministry of Public Health, using thermal cameras and/or distance thermometers.
- The use of established personal protective equipment (mask) is recommended.
- For personnel entering through other buildings that have their own access points, the same criteria and controls used for passenger terminals must be implemented.
- Each organization that operates at the airport will establish the respective capacity of its facilities or offices based on the guideline, for which the following will be implemented:
- Signage for waiting points (separate circles complying with the established distances), when they receive outsiders at their facilities.
- Signage for corridors for the movement of people between access areas and waiting points.
- Separation between jobs.
- Each organization should evaluate the type of personal protective equipment that its employees should use based on the risks, however, the following recommendation has been established:
STAFF TYPE | PERSONAL PROTECTIVE EQUIPMENT | |||||
---|---|---|---|---|---|---|
Surgical mask or similar | N95-8210 mask | Monoglasses / face shield | Nitrile gloves | Disposable apron | Tyveck | |
Personnel who provide passenger care | X | X | ||||
Personnel that does NOT provide passenger service | X | |||||
Security personnel | X | X | ||||
Airport medical staff | X | X | X | X |
STAFF TYPE | |
---|---|
Personnel providing passenger care | |
PERSONAL PROTECTIVE EQUIPMENT | |
Surgical mask or similar | |
N95-8210 mask | X |
Monoglasses / face shield | X |
Nitrile gloves | |
Disposable apron | |
Tyveck |
STAFF TYPE | |
---|---|
Personnel that do NOT provide passenger service | |
PERSONAL PROTECTIVE EQUIPMENT | |
Surgical mask or similar | X |
N95-8210 mask | |
Monoglasses / face shield | |
Nitrile gloves | |
Disposable apron | |
Tyveck |
STAFF TYPE | |
---|---|
Security staff | |
PERSONAL PROTECTIVE EQUIPMENT | |
Surgical mask or similar | |
N95-8210 mask | X |
Monoglasses / face shield | X |
Nitrile gloves | |
Disposable apron | |
Tyveck |
STAFF TYPE | |
---|---|
Airport medical staff | |
PERSONAL PROTECTIVE EQUIPMENT | |
Surgical mask or similar | |
N95-8210 mask | X |
Monoglasses / face shield | X |
Nitrile gloves | X |
Disposable apron | X |
Tyveck |
- Carry out protocols for the evaluation of symptoms associated with Covid 19 to all collaborators at the beginning of each shift.
- Provide alcohol for disinfection of users and collaborators in its facilities.
- Provide the established personal protective equipment (mask) to the people who work on the premises.
- Preferential access for crews will be established in the passenger terminal, as well as in the Migration process.
- Routine cleaning and disinfection of areas

Thermal cameras and distance thermometers
- Entrance to the passenger terminal
- National and international arrival areas

Protective screens
- Airline check-in counters
- Airline counters at departure gates
- Departures and Arrivals Migration Desks
- Customs Counters

Safety bands for restricted seats
- National and international pre-boarding lounges

500 hand sanitizer dispensers
- Public areas
- Circulation areas
- Security Filters
- Migration of departures and arrivals
- Pre-boarding lounges
- Baggage drop halls

Floor signage to facilitate the reference of the required social distance
- Entrance to the passenger terminal
- Airline check
- Security Filters
- Outbound Migration
- Boarding areas in pre-boarding lounges
- Arrival Migration
- Customs

Vertical signage to order the flow of passengers and airport personnel
- External area
- Public areas
- Circulation areas
- Pre-boarding lounges

Isolation room for suspected cases of being carriers of Covid 19
- Level 1 of the passenger terminal. Room isolated from passenger transit areas and pre-boarding lounges

Disinfection
- Disinfection of all areas of the passenger terminal

Reduction in capacity
- In traffic areas
- In pre-boarding lounges

Constant communication about safety and hygiene practices
- Use of mask
- Social distance
- Frequent hand disinfection